I got the same issue, the screen went black and back to normal, latest driver has been updated. To detect drivers for the PC you have selected, initiate detection from that PC or click on "All Drivers" below and download the drivers you need. Skip the confusion of sorting through all of our drivers and let us detect only the ones you need. This feature may not be available on all computing systems. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. OK, letâs get started! Some features of the tool may not be available at this time. You should seriously consider getting rid of Avast Antivirus and sticking with Windows 10's built-in antivirus app: Windows Security aka Windows Defender. Product detection timed out. The HP spare parts number is L20371-601 if that helps. Crucial Memory and SSD upgrades - 100% Compatibility Guaranteed for hp---compaq - FREE US Delivery This document only pertains to HP and Compaq desktop computers that came with Windows Vista. System Information; Operating System: Microsoft Windows 10 Home Single Language (64-bit) Model: HP HP Laptop 15q-ds0xxx: Motherboard: HP 84A6: Memory: 8.00 GB -1MHz Ring in the new year with great deals. Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p1102, DeskJet 2130 For HP products a product number. Not all HP products are eligible. Or, view all available drivers for your product below. Select BIOS from the list that displays, and â¦ Detection was successful but you donât need any new drivers at this time, Visit the product home page for more support options. Powerful ideas require powerful devices. Description Type OS Version Date; Intel® Graphics - Windows® 10 DCH Drivers. eBay offers you some options with new and gently used HP computer motherboards.