Contact Apple support and describe the problem. If after a few hours pass and the progress bar has not moved go to the next step. I’m having space issues and can’t install Big Sur now. Apple has, in fact, acknowledged to me that there is an issue with some Macs relative to the Big Sur installation process. This is a known issue with early MacBook pros. While I agree its always a good plan to be polite etc, but why should we have to pay anything towards the cost its their fault they need to either come out with an update or repair at nil cost to us. I’m on a Late 2015 iMac Retina 5k 27″ Fusion Drive model running Catalina 10.15.7 with 94 GB of free fusion drive space. I have same problem. Not sure what to do next. Cannot use iMac. It’s an OWC Envoy with a Samsung 970 EVO, but I’ve also tried a different TB3 enclosure and a Sandisk extreme pro ssd and cross swapped both and had the same problem every time. Put that aside until today and called support again to get the problem fixed and had to start a new user profile to try to get in that way and it worked but still didn’t work on my Standard user, so he told me to upgrade to Big Sur, during install it stopped near the end and got stuck so I restarted itcqfter quite som time and after the upgrade I can’t get inside my standard user and all my files and my projects in Logic Pro etc is locked to my regular user account, tried to reinstall now couple of times and no change still can’t get in. Do you? Initially tried upgrading but gave into erasing the SSD to AFPS and still will not work. I could get to the apple page conveniently enough but ebay, the weather, etc. Hi Firstly, I can neither save nor print my emails – when I try to do either, I get a ‘generating content’ message which just hangs. The Apple Store couldn’t fix it. If you are an existing customer upgrading from earlier versions of macOS, make sure to deploy the additional configuration profiles listed on this page. If you disconnect and reconnect the Wifi connection, you will encounter a problem that does not connect normally. Even my routine of: take two backups, clean out lots of space, give myself the whole weekend to do it has failed me. I can down load the installer without any issues but when I attempt to install I get an error reported – there is insufficient free disc space. What’s New in macOS Big Sur 11.1 RC Release Candidate (20C69)? What this will do is download the entire InstallAssistant.pkg file. Similar experiences. Maybe just wait for a Apple repair program. Everyone just focuses on quantity instead of quality. Upgrading my iMac i5 2018. . Not only that, but I can directly connect to our Thunderbolt NAS and get some insane 1-2GB/s transfer speeds, wheres the iPad is limited to using a wireless connection, via SMB, with significantly lower speeds of just around 10MB/s. (safemode) only OS base system is shown there…. Anyone else had this issue? I am hopefully optimistic that all bad things will be resolved in the next update and for those who are having issues, hoping they can be resolved. The Apple Thunderbolt display camera connected to my MacMini 2014 has disappeared. I woke up yesterday to start paperwork for my wife’s business she owns. After boot – no os… I downloaded cloudready. cannot this be determined ahead of time?). MAC HD : APFS System Volume macOS 11.1 (20CC69) My guess is massive hard drive restructuring and indexing. Finally launched disk utility and erased the drive and used internet recovery mode to install Big Sur. What version of AC2 are you using on the host Mac? I downloaded the latest drivers from the dell website which said Big Sur was supported. Downloaded Big Sur on my 2015 MacBook Pro. Everything is gone….and it’s not on the cloud either – that was the first place I checked. I do not recall stating you should pay for anything. My Macbook air was working well with dell docking station connected to two 34 inch external display. UPDATED. Ever since I downloaded and installed Big Sur on my 2020 Macbook Pro the fans are constantly running. Fast upgrade to Big Sur and no problems. Using a MacBook pro 13″ late 2016 using a Samsung EVo 512GB SSD and 8GB of memory Now i have rolled back to 10.15.7 on my iMac 2020 27″. is to make a startup disk and try that out, but then you need another MacBook…. Seems like fraud to me to tell someone they are getting the newest hardware but give them the older hardware. On macOS 11 (Big Sur), Microsoft Defender for Endpoint requires additional configuration profiles. Thank you for your time, But when I attempted to transfer the user from an older MacBook running Mojave to the other one, the new MacBook Air was bricked! 1) Half-way in the download (about 6 of 12 GB), the OS Software Update wants to reboot … I delayed the reboot to finish the download. Our MacBookPro 2018 was bricked. If an update has somehow bricked/corrupt a brand new mbp don’t be fooled it can’t do it to an older model and this is the manufacturers fault not yours as they will try there best to make out. wouldn’t load the page. I have no answer either. Surprising how great this thing still is. If you try to reinstall macOS on your new M1 Apple Silicon Mac you will get an error. Ran disk first aid. The base CPU load was always around 20% because there was always something going on in the background, and that kept the CPU from running at its optimal low and energy-efficient power states for any significant length of time. Disappointing! 3) Likely related to the WindowsServer issue: The mouse arrow will vanish without a trace–usually when moving it from one monitor to the other. Did you receive a solution? Will keep you posted. But loaded with the new OS. So that was my one exception to the repair fee they said. Spotlight will not search in Notes Even correspondence with an apple support person did not help – I gave up after 90 minutes and got a feeling that they did not know what they were doing. I’m have a similar problem with Word and large files. http://swcdn.apple.com/content/downloads/35/61/001-77425-A_U0QWFSQBB6/3v38yvyhhg8zn9l7aj9nr4pqemhqhbvlq1/InstallAssistant.pkg. Almost all of them had a fresh install. Said engineer asked me to plug Ethernet cable into my laptop hahaha. Furthermore, the updates of other software such as iMovie, Xcode are just not working. ), but that route does not work anymore. (Time spent is probably cost laptop). Added the ability to configure the antivirus functionality to run in, For manual deployments, see the updated instructions in the, For managed deployments, see the updated instructions in the. My imac (2017) got really slow after Big Sur. Then tried upgrade to Big Sur from the clean install of Yosemite. Is there a fix or upgrade for the adapter firmware? Would not have thought of it without your post, thank you Helene! My husband’s 2017 MacbookAir just updated a couple weeks ago and this is happening to us as well. I tried all the reset commands.. they don’t do squat. What a disaster. This sucks apple. My screen disappears – in the middle of Netflix, in the middle of FaceTime, it just folds up into the top, kind of under the menu bar. An additional 5.29gb is required.” I’m so over it. Bruno. I will NOT update the internal drive on the Macbook Pro until my 27″iMacs boot from the heretofore mentioned external drive. As long as I use the machine it will work, if I leave unattended for a few minutes it crashes. I have a 2015 Imac with 1Tb hard drive, with 890 Gb available, I have tried to dowload Big Sur 6 times and get the same error after its updated and ready to install. Do you like it? First ensure you have a good backup. They want me to replace logic board at my cost. not sure yet if my battery life is back to what is was before but it is a bit better than when I first installed the new. It does its thing, ask for a restart, does its thing some more, but opens up ultimately in the old OS without any message, other than Software Update that said “Your computer restarted itself for an update”. Any suggestions? What cable did you use? URL’s with the type “file” are not supported. Macbook Pro 2015, eveything works well with original OS until I upgrade it to Big Sur, it becomes bricks after the reboot, nothing shows on the screen except the apple logo on the top, the Apple Supports have no idea after one and a half hour call, they ask me to bring it to the store but unfortunately the stores only support online appointment due to the COVID, while in next few weeks there is no available service on any store near by. What consumer protections do you have there? Had they done that I would think that after a couple of days of reading the horror stories regarding this upgrade, someone would have pulled the plug on the servers and prevented further damage. I am supposed to be WORKING right now…but wait..the “new and improved” Big Sur operating system DOWNgrade has screwed everything up …that was working just fine, thank you very much. Bummer. My older mini (2014), however, has been a nightmare. I would encourage all to start with Apple support in a civil chat, plan on moving forward to the nearest Apple store and encourage an extension of your original warranty. Hi, have you finally fixed that? My late 2013 MacBook Pro had same bricking issue problem 3 described. I want to know how to get my stuff back – especially all the software I’ve paid for???? You really may have to retire the venerable hardware..all things expire eventually. I upgraded to Big Sur on my 2016 Mac Book Pro 13 in. Did a fresh install of Big Sur onto the MacBook Air 2020 model. I have two external HDD drives connected to the MBP, for alternating back ups via Time Machine. Thanks Mr. Macintosh for your clarity on the issues, and alway enjoy your posts and recommendations for helping folks move forward. without explicit consent. I have macOS Big Sur running on a bunch of Macs even all the way back to the 2014 model. Dec 3 21:02:21 laurels-Mac-Pro-102 osishelperd[11584]: Calling: /usr/sbin/bless “–setBoot” “–verbose” “–folder” “/private/tmp/apple_preboot_disk2s3/50D5076C-BD34-436C-B6DE-CD5694A78380/com.apple.installer” “–file” “/private/tmp/apple_preboot_disk2s3/50D5076C-BD34-436C-B6DE-CD5694A78380/com.apple.installer/boot.efi” “–apfsdriver” “/private/tmp/apple_preboot_disk2s3/50D5076C-BD34-436C-B6DE-CD5694A78380/com.apple.installer/apfs.efi” “–label” “macOS Installer”. What’s New? We are also looking for a PC now. I don’t recall whether I made the same exceptions under Catalina, but if I had, then the exceptions were removed. I upgraded from Catalina to Big Sur on my 2019 Mac mini but found that the text seemed overall smaller and harder to read with my older eyes. I convert the Pages doc into a Word doc, it prints a blank page. So laptop is totally dead, no files, no nothing. Battery now dramatically compromised. My daughter’s MB Pro 13 in, 2016 has crashed several times since upgrading, is slow when it runs, and has 60% less battery longevity. I am having the same printing problem since upgrading to Big Sur. My machine worked just fine for 2 years on Catalina. Sorry, in my last post, the correct link is: Since doing the pvram it now has a sound when I powering it on where it did Not before. Be calm and polite and there’s a good chance they will have this fixed for free. Both seem to install OK, but will not reboot. Pretty obvious that Apple isn’t focused on the professional user anymore. Since upgrading it does not print any text. It’s added unnecessary steps. I tried after big sir 11.0 installed on my unsupported Mac the update to 11.0.1 failed left my Mac with the ? Still using patched Aperture and iPhoto. Thanks Phil, Happy Thanksgiving to you as well! In System Info it says “No video capture devices were found.”. Please post if you get any solution. Although Catalina was not great either and had it’s share of issues. In the absence of this consent, Microsoft Defender for Endpoint is not able to fully protect your device. This will also leave you in an upgrade install loop. This issue started around 2:00PM CST on Big Sur Launch Day. What’s New in the macOS Big Sur 11.1 Update 20C69? Cable was an apple brand thunderbolt 3 cable. It was a advantage to messaging on the Mac for me. The issue is that some Apple CDN servers are malfunctioning, the only working ip is 17.253.55.201 I updated my 2o19 Macbook Air and I’m no longer able to use more than 1 external screen. Also keep getting a notice that says: There was a problem connecting to the server. I read about several ‘fixes’ – the last ditch one being to unplug the computer, let it sit, plug it back in and restart. If you already have MDATP for Mac deployed to your Sierra [10.12] devices, please upgrade to the latest macOS version to eliminate risks of losing protection. Figured the only option left was to erase hardrive and start from scratch with Catalina. How do I find and delete the corrupt file? My 2019 iMac Retina 27 inch 3.6 GHZ 8 Core i9 with 128GB RAM crashes after 5-15 minutes of inactivity. If you are seeing a one of these issues, feel free leave a comment below. Any what do you know… .a main board is 2/3rds the cost of a new machine… so you end up being a sucker and buying a new machine.. when they damn well know, its either a simple cable or software issue. The first time I got some screen action, I found it wiped out my apps and moved my documents to another folder. 1. Sometimes there are outlines on the page but NO TEXT!!! I can get back into my Catalina system, I know how to do that, I just don’t know how to get it to finish installing or what might be holding it up and making it freeze at 10% and restart each time. I spent 2 hours on chat and the phone trying to upgrade my MacBook Pro to the Big Sur OS. At least I’m entertained when I hear the litany of curse words coming from the living room. Two days and counting. Initially, the smb connection is broken. My issue still persists. After installing Big Sur my computer operation has been slower and Internet connection has been unstable – the connection to the Internet simply comes and goes. Accelerated machine learning analysis for Smart Conform using the Apple Neural Engine on Mac computers with Apple silicon. but after that a slow internet occurred, My router led-lamps on front blinks rapidly and when i try to efter the config through 192.168.1.1 it sad no internet. MY upgrade from Cataline went well. This is just a few of the many issues! anyway, it is fucked…. I have the same problem as you, you are not alone . It’s not listed in the system report anymore. Hope this helps. Failed to install. Seems to be their are flaws in this beta testing much like Microsoft experience with its Insider program. 4. Out of all the reports, this one is the most serious. 1. Rachel. Final Cut Pro 10.5. I tried to install Big Sur, but the installer stops at: My issue is a fun one. Jason, you described my problem exactly. This is a huge problem. discussions.apple.com/thread/252050853. ALL MY PAID PROGRAMS ARE GONE!!! I explained that it worked perfectly fine prior to reaching out to support and then went into all the details about the process I had taken with their chat support. however, the enclosure is displayed in system information. The progress bar looks to gets stuck at around 40% and will never move again. 2019 MacBook Air; installed new system yesterday and now the battery life is AWFUL. Anyone else having this issue? Both machines I use for work purposes. My computer is my life-line for income…so after reading these comments, there’s no way in hell I’d update to BIG SUR. I created an external boot HD using a 2013 MacBook. Pls don’t update. Machine is a beast with Catalina but couldn’t get out of it’s own way with Big Sur loaded. I cannot uninstall zoom or reinstall. Downloaded fine, but tried to install 4 times. Had I known I probably would have waited. installation got stuck after around 40%, and i had to redo that three times. every time i will click add printer it will always display error in adding a printer. (flag set in iBoot panic header), no macOS panic log available”. My MacBook Pro just did the upgrade to Big Sur. A me hanno riferito che è dovuto alla scheda logica. After I scanned the documents, I helped the kids with some school real quick… came back into the office, and saw it had an update available to 11.1, so I went ahead and did that. I have the same. If I buy a new printer, would it do scanning? The fan has a hard job cooling it now. Since installing Big Sur I have found that Safari (14.0.1) won’t load many of the websites in my Bookmarks list and very often won’t load a website from a trusted link. Originally I had a lot of trouble and went through two major repairs including replacements of motherboard and RAM. Had to wait another thirty mins and then wait to watch them work on it for four more hours. When I discussed it with the Apple store, they said they tried it and it was not working. For information on the new syntax, see Resources. I installed Big Sur on my 2019 16″ MacBook Pro, 2.4GHz 8-Core Intel Core i9. Even recovering the harddisk doesn’t work because it doesn’t recognize my computer password! That eco-wannabe approach only confirms my statement. Big Sur Upgrade Not Enough Free Space Boot Loop FIX [DEEP DIVE] Full report & Detailed Instructions! I will wait a couple of months before i try again unless someone has an easy fix Do any of them have older Mac’s that just made the cut for Big Sur? I had no choice but to buy a new computer. I spent 3 hours in the phone with apple support, 3 hours at geek squad and today 4 hours at apple genius store. What do I do? The reason being that they had to replace my keyboard already when it failed one year ago. How are you finding Big Sur for performance on your MBP 2015 Retina? None of my files are there, none of the other software I’ve added over time. I cannot add a printer to my Mac. Then I tried it again and when it rebooted I got stuck on the Apple screen with the load bar at about 50%. Working on iMovie project, computer crashes every time I try to export an iMovie file. 3) Software Update shows Big Sur as a possible update… Take 2. Did you try the Restore option? Yess don’t download it so many issues. My MacPro 2015 took the Big Sur, but my battery has lost the fight. 2018 Macbook Pro. For last 3.5 days, Apple Support’s suggestions were to wipe and reinstall clean OS, but it’s only possible to install the original High Sierra that came W/ my machine and then gradually update back to Catalina but data will be lost permanently. macOS Big Sur launched on Thursday November 12th, 2020. 2. Did you do a backup via time machine before the install? Very frustrating to have a dead mouse all the time; much more frustrating to stop trusting the ability to use iMessage. After hours of searching, someone said its the flimsy connector cable that is messed up. Primary issues with my 2018 MacBook Pro at this point with Big Sur: 1. iMessages now won’t always open and requires a system reboot to start. My “issue” was how confusing the process was for this OS update. I say “CrApple”. Please don’t leave us hanging…. I use MacBook Air M1, when I upgrade to MacOS 11.1, the Sandisk 1T SSD cannot be recognized in Finder, and also in disk utilities. 2013 late macbook pro (all have been well for more than 6 years and a half until this upgrade ) Very disappointed that Apple would sell me a product that is older than the labeling indicates it is. Then tried update. Worked prior to update. It’s crApple. I spent about an hour arguing that it wasn’t my responsibility to know they had defective hardware. Big Sur Internet Recovery Unavailable! then when i plug in the enclosure this process starts again but the ssd still doesn’t show up. back after 30 years. Hi Rogerio. Sometimes the install process takes time. mrmacintosh.com/big-sur-11-0-1-20b50-released-to-block-install-for-2013-14-13-mbpros/. The issue I’m having is some sort of notification pop-up keeps wanting to open at the center of the screen. Now when I plug them in, it completely restarts. 13” MacBook Pro mid 2014 with new OWC hard drive. You have consumer rights (dependent on country of origin) if it is a hardware issue here in The UK gives me 5 years of protection on electrical goods. Anyways, all of this caused me to erase everything, reload Catalina and re-migrate my old MBP and basically start over. On each crash screen temporally shows distorted Apple logos across the screen with lines . Yes i agree might be time to move. I restored to Catalina from time machine but still no camera. When they asked if I had heard of this issue, I said I read about it here, but they said they couldn’t use outside sources for reference. You could give it one more try, maybe use the white Apple USB-C charge cable. Should I backup and re-format? This topic might apply to both Microsoft Defender for Endpoint and Microsoft 365 Defender. This is a replacement after a year’s worth of complaining of a 2019 mbp. Audacity is a freeware recording and editing tool that supports both Mac and Windows OS. Your email address will not be published. Apple’s new era, as they say, is here. In “messages” app, you cannot use shift+arrow (left/right) keys to go back and hilite something and then copy, cut, replace, etc. I absolutely agree with Beth. After the update to the latest version of Big Sur 11. and 11.1, the system is extreme slow. Very annoying!! I’ve tried to upgrade via the preference-upgrade route and downloading a complete 13G instal image. Hi there, I installed Big Sur on a 2020 (early) Macbook Pro 13″ and have now lost the My Passport external hard drive with all of my files. Sometimes ‘stickiness’ scrolling in, e.g., iNews, which wasn’t present before upgrade. I have a fix for you via Hyram Hakkenbecker. I upgraded a few days ago and I am having big problems with Mac Mail which are really annoying and impacting my work efficiency. I don’t know what that means. I’ve used Macs from the beginning (64K classic), but am about ready to give up and move on. Then I spend two hours on phone with AppleCare second line specialist, still nothing. Re-install from recovery mode produces the same issue. This is so bad for a company like Apple, I have totally lost my trust in the updates and the quality of their products. Same issue, have you been able to come up with a solution? I can’t delete old text. Finder has stalled and crashed, frozen, can’t find my files even after repeated restarts. I’ve used CleanMyMac X to uninstall it and won’t make that mistake until they’ve fixed it. For the Macbook Air, yes if you click install the installer should download then open up the app for you when it finishes downloading. I was told the restore option shouldn’t be used. 5. Since then, I have been limping along. After the Big Sur update of 11.0.1, It is not detecting the displays. I bought a product brand new thinking it was the newest version only to find out they sold me an older version with the new label. When I disconnect it, the macbook screen turns on again, which mean that I am unable to use external displays anymore, even using the genuine usb-c to hdmi adapter. Subsequent attempts at reviving it, using Apple Configurator 2 (ver. Spoke to Apple support twice on phone for hours and they have no idea. What is the OS on the Mini and the OS on the Host Mac with AC2? So it’s good to hear it has worked for you on the same MBP as I have. You may have several music files that are in WAV format and you want to convert WAV to MP3 with Audacity.Well, you can use Audacity to convert the file since it supports batch conversion, … Some information restored from iCloud. I hope it doesn’t take 6 months to weed out all these issues. Seems odd though Apple is slowly blurring Mac OS and iPad OS together. I upgraded to Big Sur and found that my multiport adapter no longer works. every couple of words. You can download the full macOS Big Sur installer directly from Apple’s servers via Safari. Hi everyone, I’m trying to figure out what is going on with my Touch ID/password since upgrading to Big Sur yesterday. In each case, it seems to default to a web address it can’t find – http://dsldevice.lan/intercept.lp – I tried with some of my bookmarks going directly to the web site without using a bookmark, and then copying the web address across to my existing bookmark and found by doing so that particular bookmark will work OK. According to a 2019 survey, 51 percent of mobile payment users in the United States have used Apple Pay … Daniela. It has reduced the battery life of my MacBook Air by at least 60%. My MacBook Air mid 2013 is eligible for Big Sur 11 and I want to download it but install it later. I do not want to do that for my myriad of bookmarks. https://mrmacintosh.com/reinstalling-big-sur-on-apple-silicon-macs-with-11-0-20a2411-error/. I can’t access apps requiring password- says passwords are incorrect. – Apple has BLOCKED the ability to install macOS Big Sur on 2013 & 2014 13″ MBPros! Bummed!! As the the week went by, more serious issues started showing up. No real hiccups in VMWare (12). UPDATED 2/14/21 – List of macOS Big Sur Installation Issues. It’s possible that spotlight search is currently indexing and can take some time. Same for me. I have 29.55 gb space available and get an error that says “There is not enough free space on the selected volume to upgrade the OS. Mail is missing junk mailbox … whaaaaa? It’s not so much disruptive, as it is so annoying, especially while watching a video or typing a document. I’ve got the mid-2010 mac mini running as a replacement while the 2018 is out for service. Ray Jack. After turning it back on, it worked for one boot. Most often with music playing (Music or Pandora via Safari or Chrome) but not always. Was never a good camera but now totally dysfunctional. We encourage you to famliliarize yourself with this new syntax. I would be extremely annoyed if I couldn’t use these devices for my professional work. First of all it proved hard to actually get the bricked machine into ‘DFU’ mode, the timing of the key pressing and releasing it very critical and the window for getting into ‘DFU’ mode is very narrow. iMazing is capable of backing up iOS devices to network drives such as Synology NAS, Time Capsule or SMB shares, but there are a few limitations to be aware of. These 2 faulty parts are Logic board and Flash storage. Is it that all these beta testers have certain Mac’s? Not sure how to get around this error. I think I dodged a bullet here. (I can log in to the admin account but then infinite loop hell starts all over again). I luckily still have my faulty mbp!! This happens not to all but some messages in all parts of the in box. Not sure if anyone has experienced a similar issue. Boots to black screen. Noticing that Launchpad will not allow me to swipe to page 2; it springs back to page 1 consistently, Also, Cmd + Tab doesn’t move off of the first application; similarly it springs to the first application. Like any other company. This kept turning itself back on and pestering me all day, I had to remove the Gmail account from iCal to resolve this temporarily. I did everything I could: reinstalled the printer, delete and reinstalled HP driver and more. The content of the report is just the following sentence: “BAD MAGIC! It’s really annoying! The machine keeps trying to go into recovery screen and crashes!!! In fact, it is probably normal, but the process lacked clarity. This is a small thing perhaps – but highly annoying!